Hospitality Services Assistant

Royal Ontario Museum
Employer:

Salary

 $24.96 – 28.53 hourly

Location

Toronto, ON

Deadline

Open until filled

POSITION SUMMARY:

Become a pivotal team member as a Hospitality Services Assistant and play a foundational role in orchestrating our events. As an ambassador of our institution, you’ll ensure smooth transitions, from event set-up to tear down, catering to internal and external ROM functions. Melding dedication with precision, this role offers an exceptional opportunity to contribute to ROM’s mission of narrating human stories. If you’re detail-oriented, thrive in dynamic environments, and have a heart for service, we eagerly invite you to apply.

RESPONSIBILITIES:

  • Facilitate seamless event set-up and tear-down, ensuring every detail aligns with ROM’s standards.
  • Efficiently handle furniture and event materials, moving them safely and meticulously.
  • Uphold beverage and event material inventory, ensuring accurate documentation and readiness.
  • Collaborate with the Hospitality Service and sales team, ensuring all event projects are executed perfectly.
  • Utilize various software, from Word and Excel to GroupWise and Delphi, to manage client reports, inventories, and more.
  • Maintain storage areas, participate in inventory checks, and undertake other relevant duties as they arise.

QUALIFICATIONS:

  • A minimum of 3 years of experience in the hospitality industry, preferably as a banquet service worker.
  • Physical fitness is essential, with tasks including lifting heavy items and moving furniture.
  • Proficiency in MS Office and familiarity with inventory software systems like Freepour and Shopify.
  • Exceptional communication skills and the ability to work both independently and as part of a team.
  • Familiarity with Ontario Liquor sales, consumption legislation, and Board of Health by-laws.
  • French language proficiency would be a distinct advantage.


SALARY & TERMS OF EMPLOYMENT

START DATE: ASAP
STATUS: Part-time Permanent
EMPLOYEE GROUP:  OPSEU Local 543
SCHEDULE: Up to 24 hours weekly
PROBATIONARY PERIOD:   420 hours or six (6) months


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