The Canadian Automotive Museum seeks a dynamic and enthusiastic Visitor Services Assistant for the summer season. This position focuses on delivering high-quality visitor experiences, engaging audiences through social media, and assisting with museum operations. The selected candidate will gain hands-on experience leading tours and programs in both official languages and will support the cataloguing and digitization of the museum’s advertising collection during quieter periods.
Duties & Responsibilities
- Greet and assist visitors, responding to inquiries in English and, if possible, in French.
- Provide engaging daily tours of the museum gallery.
- Encourage visitor feedback and promote positive online reviews.
- Support front-desk operations, including ticket sales, visitor orientation, and gift shop transactions.
- Manage and update museum events, photos, and visitor information on the official website and social media channels.
- Assist in organizing museum events, including the annual Members’ Park & Picnic fundraiser event in June.
- Support museum maintenance by performing minor cleaning tasks such as dusting, sweeping, sanitizing, and restocking supplies.
- Assist with cataloguing and digitizing archival documents.
- Participate in additional museum projects as needed.
A student may be eligible for employment if they:
- are a Canadian citizen or a permanent resident, or have refugee status in Canada (non-Canadians holding temporary work visas or awaiting permanent resident status are not eligible);
- are legally entitled to work in Canada (have a valid social insurance number);
- are between 16 and 30 years of age inclusively at the start of employment; and
- are a high school, college, CEGEP or university student.
Qualifications
- Strong interpersonal, public speaking, and communication skills.
- Preference given to candidates studying museum studies, history, education, tourism, business, cultural studies, automotive engineering, or a related field.
- Experience working in a not-for-profit environment is an asset.
- French language skills are preferred.
- A passion for historic motorized vehicles is encouraged.
Core Competencies
- Technology: Use web-based platforms and social media to reach and engage audiences.
- Communication: Interact professionally with visitors in person and online.
- Organization: Track and manage projects with measurable outcomes.
- Customer Service: Ensure a welcoming and enjoyable experience for all visitors.
- Time Management: Deliver tours and complete tasks within specified timeframes.
The Canadian Automotive Museum is an equal opportunity employer and encourages applications from all qualified candidates. The main gallery and office spaces are wheelchair accessible.
This position is contingent on funding from the Young Canada Works program.
All employment offers will be conditional upon satisfactory reference checks and verification of program eligibility.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Duration: 14 weeks
Start date: May 20, 2025
Salary: $17.20/hr.
To apply, email a cover letter and resume as a single PDF to [email protected] by 5pm on Friday, May 9, 2025.
